Become a Certified Credit Resolution Consultant
A self-paced, four-week online learnership covering credit reports, prescription, the NCR framework, debt review, credit bureau disputes and legal drafting — finishing with a formal certification.
Four weeks, then certification
Each week ends in an assessment. Weeks unlock in sequence as you pass — entirely at your own pace, no fixed dates. The programme concludes with a final written exam and a short practical check.
Foundations, Credit Reports & Prescription
Get grounded in the debt counselling industry, learn to read a credit report line by line, and understand how prescription works.
- Intro to the Debt Counselling Industry
- How to Read a Credit Report
- Understanding Prescription
Consumer Protection Act, NCR Framework & Debt Review
Understand the consumer's legal protections, the NCR's role, and how the debt review process runs end to end.
- CPA Essentials
- The NCR Framework
- The Debt Review Process Explained
Client Acquisition & Credit Bureau Disputes
Learn to consult with clients, lodge credit bureau disputes, market yourself, and work incoming leads.
- Client Consultation Basics
- Credit Bureau Disputes
- Marketing Yourself & Gaining Clients
- Working With Leads
Legal Drafting & Court Process
Interpret a summons and draft the core defensive documents, then finish with a comprehensive quiz across all four weeks.
- Understanding a Summons
- Drafting a Notice of Intention to Defend
- Drafting a Plea
- Magistrate's Court Procedure Basics
Certification exam (unlocks once you pass Week 4)
Part A — a timed, single-sitting written exam (~90 min): given a fact pattern, draft a Notice of Intention to Defend and a plea (pass 70/100, manually graded). Part B — a short live/recorded practical check (10–15 min) confirming genuine understanding.
Recognised, verified, on the public record
- You are issued CCRC certification as a Certified Credit Resolution Consultant.
- You receive a Verified Consultant and appear on the public consultants register.
- An original printed certificate and the "Continuing as a Credit Resolution Expert" manual are couriered to you.
Certification never publishes your exam scores or attempt history — only your certified status is shown publicly.