Treated unfairly by a bank, lender or debt collector?
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CRESA is South Africa's open space for credit, debt & insurance experiences — banks, credit providers, debt counsellors, debt collectors, short-term insurers, life cover, medical aids and brokers. Share your story, we notify the company and connect you with experts who know SA consumer law. Free.
Your Voice
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Your Rights
Find the right regulator, the right form, and the right expert for your case.
Your Say
Vote on NCR & NCA proposals shaping South Africa's credit laws.
Consumer Voice
Scam alerts, behaviour reports & rights explainers — written for consumers.
Where transparency drives resolution.
CRESA rewards responsiveness, fairness and professionalism — not noise. Every complaint is public from the moment it's submitted, and every resolution is recognised.
Trending categories
- Debt review clearance142+24%
- Incorrect bureau listing98+18%
- Unauthorised debit order76+12%
- Rejected insurance claim64+9%
- Debt collector harassment51+7%
- Account dispute47+5%
Top responding companies
- 1ABSABank · avg 18h · 92% resolved96
- 2Standard BankBank · avg 22h · 89% resolved94
- 3NedbankBank · avg 26h · 87% resolved91
- 4DebtBustersDebt counsellor · avg 31h · 84% resolved89
- 5Discovery InsureInsurance · avg 34h · 82% resolved88
Verified partner spotlight
Live resolution activity
Live- ResolvedCapitec2 min ago
- RespondedDebtBusters8 min ago
- NewAfrican Bank14 min ago
- ResolvedABSA22 min ago
- In reviewMTN31 min ago
- RespondedDiscovery48 min ago
Public experiences
View allCRESA Consumer Voice
Introducing CRESA Academy: Training the Next Generation of Credit Resolution Consultants
Did GNU Parties Change Their Principles After Entering Government?
Resolve Communications, Political Influence and What It Could Mean for South African Consumers
Credit Providers Under Scrutiny: 62% of Consumer Complaints Resolved in Favour of Consumers
Debt Review Transfers Under the Spotlight
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