Answering a Real Gap
South Africa's debt review and credit dispute space is growing every year — but until now, there's been no clear, structured path for someone to actually learn how it works from the ground up. CRESA Academy is our answer to that gap.
Launching 1 August, CRESA Academy is a self-paced, four-week online learnership that trains people to become Certified Credit Resolution Consultants (CCRC) — equipped to read a credit report properly, understand consumer protections, and help people navigate the debt review and credit dispute process.
Foundations, Credit Reports & Prescription
The basics of the debt counselling industry, how to read a credit report line by line, and how prescribed debt works.
Consumer Protection Act, NCR Framework & Debt Review
Consumer rights under the CPA, the role of the National Credit Regulator, and how the debt review process runs from start to finish.
Client Acquisition & Credit Bureau Disputes
How to consult with clients, lodge credit bureau disputes, and build a client base the right way.
Legal Drafting & Court Process
Understanding a summons, and drafting the core defensive documents — a Notice of Intention to Defend and a plea.
Certification That Reflects Practical Understanding
Each week's assessment is built around real fact patterns rather than generic questions, so certification actually reflects practical understanding — not memorised theory.
Weeks unlock in sequence as you pass, meaning every certified graduate has demonstrated they can apply what they've learned at each stage before moving on.
Certification That Means Something
Graduates who complete the programme and pass the final certification exam — a written assessment plus a short practical check — are issued CCRC certification, receive a verified badge, and are listed on CRESA's public consultants register. Certification status is what's shown publicly; individual exam results are never published.
Certified graduates also receive an original printed certificate and a full manual on continuing their journey as a credit resolution expert, couriered directly to them.
Certification status is what's shown publicly — individual exam results are never published.
Built on Real Experience
CRESA Academy's curriculum was developed with input from experienced, NCR-registered debt counselling practitioners — grounded in real case work, not just theory.
Enrolment Opens 1 August
CRESA Academy opens for enrolment on 1 August. In the meantime, join the waitlist to be notified the moment doors open.