For businesses

Join the CRESA Verified Partner network

CRESA is South Africa's public financial resolution network. Verified Partner access is invitation and application based — reserved for regulated businesses that meet our compliance and conduct standards.

What approved partners receive

Public responses
Reply to complaints on your profile, visible to all visitors.
Complaint dashboard
All complaints about your company in one place.
Resolution Command Centre
Enterprise-grade workflow, SLA tracking and ombudsman report packs.
Verified Partner badge
Public proof of accountability and active engagement.
NCR & FSCA alignment
Build a public response record that demonstrates compliance.
Compliance review
Onboarding includes a relationship-managed compliance review.

Verified Partner

For regulated financial services businesses that respond publicly to consumer complaints.

Available to verified CRESA partners

Public response rights
Verified CRESA badge
Company profile page
Complaint email alerts
Standard complaint dashboard

By application

Enterprise Partner

For groups and enterprises requiring advanced reputation, analytics and compliance tooling.

Available to verified CRESA partners

Everything in Verified Partner
Resolution Command Centre
Reputation & compliance analytics
Ombudsman report packs
Multiple staff seats
Dedicated relationship manager

Available to verified CRESA partners. Enterprise access available upon approval.