For businesses

Register to respond to complaints about your company

When consumers file complaints about your business on CRESA, a verified account lets you respond publicly — demonstrating accountability to customers and regulators alike.

Why register

Public responses
Reply to complaints on your profile, visible to all visitors.
Complaint dashboard
All complaints about your company in one place.
Response credits
Monthly credits included in your plan.
Verified badge
Show consumers your company is engaged and accountable.
NCR & FSCA alignment
Build a public response record that demonstrates compliance.

Starter

R299/month

10 response credits per month
Company profile page
Verified CRESA badge
Complaint email alerts
Basic complaint dashboard

Start 14-day trial

Professional

R749/month

Unlimited responses
Priority complaint alerts
Full analytics dashboard
Escalation tracking
Dedicated account support
Custom company profile

Start 14-day trial

14-day free trial · No credit card required